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Service Team Lead

Ridvan Başaran

The best part of my job is that I am part of a company that leads ice cream machine industry and provides innovative solutions and global services.

November, 2013
Employed since
Global
Location
Field Service Management
Department
Service Team Lead
Position

My typical workday

On a daily basis I monitor and record the installation progress and coordinate and schedule the activities of the workers and subcontractors. Most of the time I am in a close contact with the project manager.

What I do?

I am responsible for the installation and maintenance of the machines. I monitor and coordinate the progress of the projects and ensure compliance with site safety regulations. I supervise local workers and subcontractors and train and educate the operators who will use the machine after the installation.

Why Gram Equipment?

Gram Equipment is an international company leading the ice cream machinery market and it is undoubtedly a good choice for people who would like to develop their skills and achieve their goals. Being able to develop my engineering skills, feeling useful and valued as a team member, all these things are meaningful to me and when I joined the company, I realized that it was the right decision.

Fun Fact

I am a big fan of nature; in my spare time I enjoy hiking and long walks.

Meet Johannes, the RIA man

A reflection from Johannes Toft about the last 52 years with us.

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