Service Desk

Phone: +45 73 20 17 77

If you have any technical problems with your equipment, please use the contact details below.

Service Desk telephone number is:          +45 7320 1777
Service Desk e-mail:                                  service@gram-equipment.com

The normal opening hours are as follows: Monday – Friday (except bank holidays): 8.00 – 16.00 (CET)

Outside working hours we will provide support for emergency/breakdown only:
Monday – Friday (except bank holidays)     : 16.00 – 20.00
Saturday –Sunday (except bank holidays)   : 8.00 – 16.00 (CET)

This information is also available on our web site: www.gram-equipment.com

Please note the details of the machine before calling: Like order number, machine number or IP-address etc. On your first contact, we will also be glad to take details like: Contact phone number, contact e-mail, contact name  or PO. Number.

Headquarter (Worldwide)

Service manager

Henrik T Madsen

+4573201845 
+4540908638

E-mail: htm@gram-equipment.com

America & Canada

Ole S. Jørgensen 
+1 813 248 1978 -207 
+1 813 240 2697
E-mail:osj@gram-equipment.com

Asia

Christian Knudsen

+66 81 815 0127

E-mail: nck@gram-equipment.com

Russia

Alexander Bakhvalov
Phone: +7 916 674 55 39
Email:aob@gram-equipment.com

Alexey Lazarev
Phone: +7 916 653 1044
Email:alz@gram-equipment.com